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Shipping Policy
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
- Major cities: 2–4 business days
- Other areas: 3–6 business days
- Delivery times may vary depending on location, weather conditions, or courier delays.
Shipping Charges
Retail product orders are shipped with a flat delivery fee of PKR 200 for orders below PKR 5,000. Orders with a total value of PKR 5,000 or above qualify for free shipping.
For professional products, shipping charges are calculated based on the parcel’s weight and destination. The applicable delivery cost will be communicated to the customer and confirmed before the order is dispatched.
Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS or email to monitor delivery status.
Delivery Partners
We work with reliable courier services to ensure your order arrives safely.